FAQ

Question? We can answer them!

1.What is this page about?

This is a custom website created by J6 designs to service Haynes Elementary School students, parents and staff.

2. Is this page own by Haynes Elementary School or OMSD?

No, this page is created and maintain by J6 designs and is consider a vendor for the apparel.

3. Who is the contact at Haynes Elementary School?

Cristina Raskovic-Principal
Haynes Elementary School
Cristina.Raskovic@omsd.net

4. How do I order?

Just like any other website you can order and pay for it online.

5. How long will the order take?

We will process the order as soon as we received but production on the blank apparel will be done periodically. I.E. Every 15 days we will stop a block of order and process those at one time. After that we collect for additional 15 days to run another block of orders.

6.  Can I pick up?

Yes, but only at the school. There will be a schedule pick up for orders that was printed in that certain batch. If you received an "Order ready to Pick up" email, please contact Cristina Raskovic-Principal - Cristina.Raskovic@omsd.net and see when the pick up will occur to schedule your pick up at the school.

Please remember we print orders in block/batch and if you at the beginning of that print block it might take 15 days to complete. 

7. Can I get the order ship to me?

Yes, for a small shipping charge we can ship to you. 

8. What is your return policy?

We have most of our information here. But in a nutshell there is NO return allowed unless the garment has a manufacture defective or damage. The garment are custom order for each order. Once the order is printed our vendor doesn't allowed us to return them. You will have 5 business days from the time of pick up or shipped to make a claim on manufacture defective or damage.

 9. How long is this site up?

As of now the website is down and will reopen at a later time.

10. Do you gift card?

 No. At this time no but if there is good demand for them we can change policy easily. 

11. I need to contact you about my order, what the best way?

Please use our contact us page and fill out the form. This will help have information in writing and add you to customer service queue.